Terms and Conditions

Last Updated: 5/12/2025

Welcome to Alnitak Digital Agency. These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these terms. Please read them carefully.

1. Definitions

In these Terms and Conditions:

• "Agency", "we", "us", and "our" refer to Alnitak Digital Agency
• "Client", "you", and "your" refer to the individual or entity using our services
• "Services" refer to our software development, digital marketing, and consulting services
• "Project" refers to any specific work or service engagement
• "Deliverables" refers to any work product, code, or materials provided to the client

2. Services and Engagement

Our services include but are not limited to:

• Custom software development
• Web and mobile application development
• Digital marketing and growth strategies
• SEO and content marketing
• UI/UX design and development
• Technical consulting and advisory services

3. Project Terms

For each project:

• Specific terms will be outlined in a separate project agreement
• Project scope, deliverables, and timelines will be defined in writing
• Any changes to project scope require written approval
• Client must provide necessary information and access for project completion
• Regular communication and feedback are essential for project success

4. Intellectual Property Rights

Intellectual property ownership is as follows:

• Pre-existing IP: Each party retains ownership of their pre-existing intellectual property
• Project Deliverables: Ownership transfers to client upon full payment, unless otherwise specified
• Agency IP: We retain rights to our methodologies, tools, and frameworks
• Open Source: Some deliverables may include open-source components with their respective licenses
• Client Materials: Client retains ownership of all materials provided to us

5. Payment Terms

Our standard payment terms include:

• Payment schedules will be specified in project agreements
• Invoices are due within 30 days unless otherwise specified
• Late payments may incur interest charges
• All fees are exclusive of applicable taxes
• Project commencement may require an initial deposit

6. Confidentiality

Both parties agree to:

• Maintain confidentiality of all proprietary information
• Use confidential information only for project purposes
• Not disclose confidential information to third parties
• Return or destroy confidential information upon request
• Maintain confidentiality obligations for 2 years after project completion

7. Service Level Agreements

For ongoing services:

• Response times will be specified in service agreements
• Maintenance and support terms will be clearly defined
• Uptime guarantees for hosted solutions will be specified
• Backup and disaster recovery procedures will be documented
• Service credits may apply for SLA breaches

8. Limitation of Liability

Our liability is limited to:

• Direct damages caused by our gross negligence or willful misconduct
• Maximum liability limited to fees paid for the specific project
• No liability for indirect, consequential, or incidental damages
• No liability for third-party actions or services
• No liability for client's business decisions or outcomes

9. Termination

Either party may terminate:

• With 30 days written notice for convenience
• Immediately for material breach
• Upon insolvency or bankruptcy
• Termination fees may apply as specified in agreements
• Certain obligations survive termination

10. Warranties

We warrant that:

• Services will be performed with reasonable care and skill
• Deliverables will conform to agreed specifications
• We have necessary rights to provide services
• Services will not infringe third-party rights
• We comply with applicable laws and regulations

11. Data Protection

We commit to:

• Comply with applicable data protection laws
• Implement appropriate security measures
• Process data only as necessary for services
• Assist with data subject requests
• Report data breaches as required by law

12. Governing Law

These terms are governed by the laws of Egypt. Any disputes shall be resolved in the courts of Egypt, with both parties consenting to jurisdiction.

13. Contact Information

For any questions regarding these terms, please contact us at:

• Email: [email protected]
• Phone: +201146160999
• Address: G25 Madinaity, Egypt

14. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified terms.