Most requests for quotation arrive as a WhatsApp message, a voice note or a photographed spec sheet. An assistant can read them, match them to your catalogue and draft the quote. What it must never do is set the price or promise stock.
Read MoreOne line per statistic, with the source, the date and what kind of study produced it, so you can cite it without reading forty pages. Updated quarterly.
Read MoreA product page that is a photo and a link to the manufacturer's PDF is invisible to all three readers who matter: the engineer, the crawler and the assistant. One structured record serves all of them.
Read MoreAmbient scribes document the consultation and produce prose. Handover is a different event with a fixed structure and a measured information loss, and nobody had built for it. These are the requirements, and the lines a safe tool never crosses.
Read MoreA clinic assistant should do four things well: book, remind, answer the practical questions, and hand the rest to a person with the conversation attached. Everything clinical is the rest. Here is the checklist we build against.
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